Refund Policy

Effective Date: [Insert Date]

At Codelal.in, we are committed to providing high-quality digital services. However, if you are not satisfied with your purchase, we offer refunds under certain conditions as outlined below.

1. Eligibility for Refund

We provide refunds in the following cases:

If the purchased service or product is not delivered within the agreed timeframe.
If the delivered service does not match the agreed-upon specifications.
If there are major technical issues that prevent the proper use of the purchased product, and we are unable to resolve them within a reasonable period.

2. Non-Refundable Items

Refunds will not be provided in the following cases:

If the project or service has already been started or completed.
If the delay or issue is caused by the customer’s lack of response, incorrect details, or failure to provide necessary information.
For digital products (scripts, themes, software, etc.), once they have been downloaded or accessed.
If the refund request is made after 7 days from the date of purchase.

3. Refund Process

To request a refund, follow these steps:

Email us at codelalcare@gmail.com with your order details and reason for the refund request.
Our team will review your request and respond within 3-5 business days.
If the refund is approved, the amount will be processed within 7-10 business days.

4. Refund Mode

The full amount will be refunded in the same mode of payment used during the transaction.
Once the refund is processed, you will receive a confirmation email with the transaction details.

5. Modifications & Cancellations

Once a project has been started, cancellations are not allowed.
Customers can request modifications or revisions, but additional charges may apply depending on the changes.

6. Contact Us

If you have any questions regarding our Refund Policy, feel free to contact us:

📞 Phone: 7260843489
📧 Email: codelalcare@gmail.com
🌐 Website: www.codelal.in